Coaching teams and individuals
success for tomorrow comes from development today
Coaching
Individual coaching is a tailored process, one size really does not fit all.
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Coaches are engaged when people reach a point in their life when they want something more or something different. A coach will never judge you, they will listen, ask questions and enable you to get your thoughts clear so that you can plan your next steps. The method used by a good coach will help you to find the confidence to believe that you can change something that you really do want to change. They will help you to identify what you are prepared to do rather than leave you 'wishing' for something that you know you simply wont do. Failing to make changes that you want adds to a feeling of self disappointment. Changing the right things makes you feel great. Typical reason for coaching:
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Unwanted change of career - redundancy, forced retirement, arrival of a new boss
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Returning to work after a career break
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Managing upwards
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Career development - failing interviews, missing out on promotion
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Learning a new skill
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One small change can have a big impact, many small changes can have an immense impact.
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Contact for more information
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Working with teams
The responsibility for high performance in teams lies with each person knowing what needs to be achieved and making a personal commitment to being accountable for their actions. There is often a range of issues getting in the way: hidden agendas, mistrust, rivalry, not feeling safe, lack of fairness.
If there were no hidden barriers then the team would probably have already completed the task in hand . The coach must get the issues on the table if the team are going to become the high performing unit that is essential to the company.
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I work with teams all of the time. Communication, shared goals, empathy need to be established to move a team together effectively. The initial barrier to getting teams talking is time - there is always something more important , but what is really more important than a team pulling together to deliver results?
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If the manager is part of the problem, then they will struggle to coach the team to move from tolerating to triumphant- use an external professional.
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about me
As the Group CEO of 3 businesses, I have responsibility for delivering results to shareholders through the people that I employ. I work with teams and individuals aiming to help them identify for themselves what they want to stop doing, start doing and do more of - to be the best that they can be. I retain a small exclusive group of private coaching clients in the UK and overseas. I will only retain coachees who want to improve some part of themselves. I don't carry passengers.
With a clear commercial focus, I work with people to impact the bottom line performance of the business. This can be through engaging with the talent that companies want to keep, working with those struggling, improving the soft skills of executives or just giving people the chance to think out loud and see what they need to do to improve.
I facilitate discussion and debate at the highest level in organisations. This is where my strength for seeking clarity and understanding drives results.
I have been shortlisted twice for the International Executive Coach of the Year Award, blog regularly for Personnel Today and review books for the Institute of Leadership and Management, where I am a Fellow.
PENNY
WHITELOCK
CLIENT TESTIMONIALS​
I have been very fortunate to have worked with Penny for a number of years and in that time her support, guidance and objectivity have helped me make significant improvements in my capabilities. My personal development working with Penny has accelerated exponentially and I find her experience combined with her ability to ask the right questions at the right time, utterly invaluable and a key ingredient to my own personal success story in the last few years.
Penny has also worked with my team and my business, providing a variety of training and coaching solutions and helping to design critical business functions and solutions – each of which has added enormous value. Her breadth of experience, her straightforward approach to coaching and ability to keep things simple and effective mean she has delivered working with leaders in my business at all levels.
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Matthew Ware - MD, Courier Facilities Limited
Working with Penny has been a changing moment for me in regard to the way that I view myself and my work position. She has coached me in a way that I can bring myself to think about the impact I have in my professional and personal life much more than I did before. To top it all off it is such a good session that I always feel good about it afterwards and this is all down to Penny and her coaching style.
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Stuart Wilkinson - COO, A Ronai LLC
She has a reputation for a no-nonsense approach who makes her goals very clear, which has served her well. She is focused on the end result and able to develop her managers to go with her. She is totally approachable and able to draw practical solutions from complex issues.
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Karen Ullah - Sales Director, Daisy Communications
We engaged the support of Crystal Clear Business Solutions to help us improve not only our business performance but our individual performance too. Our management team , many of whom have been in our industry for decades, had not had formal training or development to support their own personal growth. It was clear to our business that engaging an external coach to discuss individual's challenges and goals would support our business goals. Having the benefit of someone external to our senior management team, Penny was excellent at educating people on behaviour profiling and how specific behaviours can impact their role. More importantly she is extremely competent and capable of helping individuals work towards resolving their development areas and change their behaviours to help them to grow and flourish in term supporting the business.
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Lynsey Pace - HR Manager, SCA Timber Supply UK Ltd